frequently asked questions
You are most welcome to come and visit us at our lovely show home and base at Kemps house, Sussex. Alternatively, we have a mobile showroom that can come and visit you at your home. You can book a visit here.
Yes you can! Both our linen/cotton and corduroy fabrics are pre-shrunk meaning they are machine washable. Our velvet can be cleaned, however we recommend dry clean only. All covers are loose fitting so it really is very easy to remove them!
The pillows are filled with a luxurious mix of down and feather, they have a latex core in the middle which helps the cushions keep their shape. This means they only require a little 'plumping' every so often just to keep them looking their best.
Delivery on our standard sizes is usually 4-6 weeks. For anything bespoke it's 6-8 weeks depending on the size and complexity of the order.
Frames are guaranteed for 30 years. No quibble returns policy.More about our warranty policy
Linen/Cotton and Corduroy are washable at home. Velvet can be dry cleaned.Learn more about our fabrics
All our furniture comes with easily changeable loose covers for cleaning or for a new look.Look at Additional Covers
Our delivery partner will bring your furniture to your home, carefully carry it to the appropriate room, remove any packaging and take it away for you. We charge a standard shipping fee of £150 on every order to the UK mainland. If you are based in Ireland the shipping fee is £200. When you place your order, we’ll ask you about any specific requirements re delivery and any access issues. We’ll then confirm your delivery cost. If you would like your old furniture taken away at the same time, please let us know when you order and we can provide a quote for this.Learn More
All our furniture comes with loose covers- not only does this mean that you can clean them whenever you want to, lengthening the life of your furniture, you can update the look and feel of your space by changing the covers, instead of needing to replace the whole piece. Cool Linen for summer months and cosy Velvet for colder times of the year? Changing the colour of your sofa is an instant makeover. Our furniture is as practical as it is beautifully comfortable.