For Product Page - Questions and Info (Velvet)

Can I get free delivery?

We do provide free delivery on many of our orders over a certain size. As a general rule, if you buy two or more items, we can usually cover the cost of shipment.

How long does it take for my order to be ready?

All of our pieces are handmade to order and we are pleased to say that we can usually have your sofa ready within 2-4 weeks.

Are the covers washable?

Yes, our linen/cotton covers are machine washable and can be washed multiple times as long as you follow the washing instructions.

Can you send me swatches?

Yes, please message us with the colours you like and your address and we will send them to you.

Can I buy spare covers for all pieces?

Yes, we make spare covers for all our pieces. Please email or message us with your needs.

Are your feathers and down ethically sourced?

Yes, we buy from a cruelty-free and ethically sourced supplier. Our down and feather are sourced as a by-product of the global food industry with accreditation from the International Down and Feather Bureau.

Since down and feather products are derived from nature and are environmentally sensitive, the manufacturing of these products leaves a lower carbon footprint than that of synthetic materials.

Is there anywhere I can try a chair or sofa before I buy one?

Yes, if you are in the UK, please contact us. If you are ordering outside the UK, in the very unlikely event they are not what you had in mind, we will take them back.

100% natural
Yes, it's true, we only use natural materials which means there is no foam, no plastic zips, no velcro, nothing synthetic at all inside your sofa.
Deep Seats
Your sofa boasts an impressively deep seat of 85cm, this is just less than the width of a single mattress (Perfect for napping on)
Fully Sprung
From the front to the back, you'll be amazed at the difference this makes.
Made in England
We're proud to say that your sofa is made in the United Kingdom, by a family run business that's been making high-quality upholstery for over 40 years. Alex first started working with them 20 years ago as they made many of the best selling sofas sold by The Conran Shop.
Exceptional Quality
every single element of your sofa has been considered in great detail, from the handmade English Beech frame and French Jute webbing, through to the specially made horn buttons and deliciously comfortable pillow-cushions.